Student Welfare

Safeguarding contact: Mrs Kilroy

[email protected]y Your email will only go to the staff in this team. The emails are checked between 9:00am – 3:30pm weekdays during term time, and will be checked on a daily basis during the summer break.

You can speak to the team directly on: 0121 679 4663


If you have a problem or concern in school or at home, you can report it to a member of staff anonymously using Whisper. Click the button below to access Whisper.

Message from Wynnie Alexander, Kooth Engagement Lead.

Dear Parents & Carers,

We know how difficult the past few weeks have been for you and the young people in your household; dealing with lockdown restrictions and in many cases home schooling.   

You may have heard your child mention Kooth through information they have received from their schools, but we wanted to reach out and let you know about the service so that, should your child need a bit of extra support, you can help support and signpost them to our service.  

Kooth is a free, anonymous and safe online mental wellbeing community for children and young people, aged 11 – 25 years old across Birmingham. This service is funded by Birmingham Children’s Partnership (BCP)

We have a range of different features that support our service users:

–  Content featuring articles written by users

–  Discussion boards

–  Mini activity hub

–  Log and track personal goals

–  Reflection on personal journals

–  Chats (text based) with our friendly team of qualified professionals up to 10pm each night, 365 days per year. 

Kooth is easily accessible and young people can sign up or login into the service by going to

We have set up Eventbrite sessions with one of our team, specifically for parents and carers across Birmingham so we can introduce you to Kooth and give you the opportunity to ask any questions you may have. 

The events have been scheduled for May, June and July 2021. You can sign up to attend either session by following this link                     

Kooth Eventbrite Session for Parents & Carers across Birmingham and Solihull

If you can’t attend the session but have further questions, please speak to your child’s school, through who we can provide any further information needed. We hope this information has been useful, and we hope to see some of you at the session.

Kind Regards

Wynnie Alexander

Kooth Engagement Lead

Student Welfare

Arena Academy is committed to safeguarding and promoting the welfare of young people in our school in order to create a welcoming and safe environment for all who attend. We expect all staff, volunteers and visitors to share this commitment.

Our dedicated Student Welfare Team are available to support with any concerns you may have.

Your Student Welfare Team want to offer you a different way to contact them: [email protected] You can now email Mrs Kilroy in the student welfare team. Your email will only go to the staff in this team. The emails are checked between 9:00am and 3:30pm weekdays during Term Time. You can also speak to the team directly on 0121 679 4663

Helpful Resources:

Students against depression. Are you or someone you care about feeling persistently sad, low, anxious or empty? Depression is more common than you might think – 1 in 10 people will experience depression and/or anxiety in any one year. Students Against Depression offers information and resources validated by health professionals alongside tips and advice from students who have experienced it all themselves.

Childline0800 1111
Pause (Forward Thinking Birmingham)
Young Minds
Papyrus (Suicide Prevention Charity)0800 0684141

CEOP Internet Safety
Chathealth – Birmingham and Sandwell


All young people in Birmingham and Sandwell aged 11-19 can receive confidential support on physical and emotional wellbeing and hot teenage topics such as bullying and sexual health by sending a brief text message

07480 635485 – Birmingham & Sandwell




Kooth: A free, safe and anonymous online support for young people (11-19 years plus) available at all times at It includes accessing online counselling support. Monday-Friday: noon-10pm. Saturday and Sunday: 6pm –
The BBC also has an excellent resource on protecting your mental health
The Trussell Trust Foodbanks. We have links with these foodbanks and can issue vouchers to families who might need them.https://www.trusselltrust